OLIA MIST Privacy Policy

Modern Elegance in Every Bottle

Your Privacy Matters

Your privacy is our sacred commitment

Last Updated: September 15, 2025

OLIA MIST Privacy Policy Notice

This privacy notice for Oliamist (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and share your information when you engage with our brand. Protecting your privacy and personal data is a core part of our commitment to delivering a safe, secure, and enjoyable shopping experience.

We may collect and process your information when you:

Visit our official website at https://oliamist.com, or any other website owned or operated by Oliamist that links to this privacy notice.
Interact with our Services in related ways, including making purchases, subscribing to our newsletters, participating in marketing campaigns, or attending events hosted or sponsored by Oliamist.
Communicate with our customer support team, submit inquiries, or connect with us via social media and other online platforms.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. It explains what personal information we collect, how we use it, and the safeguards we have in place to protect it.

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or require clarification, we encourage you to reach out directly at contact@oliamist.com.

This summary provides key points from our privacy notice, but you can find more details below.

What personal information do we process? Information you provide (name, email, billing details) and technical data (IP, cookies, browsing behavior).
Do we process sensitive information? We do not process sensitive personal information.
Do we receive information from third parties? We may receive information from marketing partners, analytics, and social platforms.
How do we use your information? To provide, improve, and personalize Services, communicate with you, ensure security, and comply with laws.
Do we share information? Yes, only with trusted partners like payment processors, delivery providers, and legal authorities when necessary.
How do we keep information safe? With encryption, access controls, and secure servers. Still, no method is 100% secure.
Your rights: Access, correct, delete data, withdraw consent, or request portability, depending on applicable law.
How to exercise rights? Contact us directly via email or visit our Contact Us page.

Information We Collect

To provide you with a seamless and personalized fragrance shopping experience, Oliamist collects different types of information. This helps us process your orders, improve our services, and offer recommendations tailored to your preferences. The information we may collect includes:

Personal Details: Your name, email address, billing and shipping address, phone number, and other details you provide when creating an account, making a purchase, or contacting us.
Payment Data: Payment information such as card details or transaction IDs. Please note that payments are securely processed by trusted third-party payment gateways. We do not store or have direct access to your full payment card details.
Device & Technical Data: Information about the device and technology you use to access our website, including IP address, browser type, operating system, device identifiers, and general location (city/country level).
Usage Information & Cookies: Details about how you interact with our website and services—such as pages visited, time spent on the site, search queries, saved cart items, preferences, and purchase history. We also use cookies and similar technologies to remember your preferences, improve functionality, and provide a more personalized browsing experience.
Optional Information: Any additional data you choose to share with us, such as responses to surveys, product reviews, or participation in promotions and events.

We only collect the information necessary to fulfill your orders, enhance your shopping journey, and keep our services secure and reliable.

How We Use Your Information

At Oliamist, we respect your trust and use the information we collect only for legitimate business purposes. Your data helps us deliver a smooth fragrance shopping experience, keep your transactions secure, and offer services tailored to your preferences. Specifically, we use your information to:

Process and Deliver Orders: To confirm purchases, process payments, arrange shipping, provide invoices, and handle returns or customer service requests.
Personalize Your Experience: To recommend fragrances, suggest complementary products, remember your preferences, and create special offers that match your style.
Improve Our Website & Services: To analyze browsing behavior, enhance navigation, optimize performance, and test new features that make shopping more enjoyable.
Protect Against Fraud & Security Risks: To detect suspicious activity, verify identity where needed, and safeguard your transactions and personal details.
Send Marketing Communications: With your consent, we may send updates about new perfume launches, exclusive discounts, and promotional events. You can opt out anytime by clicking the unsubscribe link in our emails.
Comply with Legal Obligations: To meet regulatory requirements, respond to lawful requests, and maintain proper business records.

We do not sell or rent your personal data to third parties. All uses of your information are guided by our commitment to transparency, security, and your privacy rights.

Sharing Data With Third Parties

At Oliamist, your privacy matters. We do not sell, rent, or trade your personal information to any third party. However, in order to provide you with a smooth and reliable shopping experience, we may share your data with trusted partners under limited circumstances:

Payment Processors & Shipment Carriers: To securely complete your perfume purchases, process payments, and ensure your orders are delivered to the correct address.
Analytics & Marketing Tools: To better understand shopping behavior, improve website performance, and provide personalized promotions and fragrance recommendations.
Authorized Service Providers: Vendors or partners who support our operations (such as IT support, hosting, and customer service), bound by confidentiality and data protection agreements.
Legal & Regulatory Authorities: If required by law, court order, or government request, we may disclose information to comply with legal obligations or protect the rights, safety, and property of our customers and company.

All third-party partners are carefully vetted to ensure they meet strict privacy and security standards. Any data shared is limited to what is necessary for them to perform their services on our behalf.

Cookies & Tracking

Oliamist uses cookies and similar tracking technologies to enhance your fragrance shopping experience. Cookies are small data files stored on your device that help us remember your preferences, improve site performance, and provide you with personalized perfume recommendations.

Essential Cookies: Required for core website functions, such as adding items to your cart, secure checkout, and account login.
Performance & Analytics Cookies: Allow us to understand how visitors use our website, analyze traffic, and identify areas to improve.
Personalization Cookies: Help us recommend fragrances, remember your saved preferences, and show you offers tailored to your interests.
Marketing Cookies: Used to deliver relevant ads and promotions on our site and across partner platforms.

You can control or disable cookies through your browser settings at any time. However, please note that certain features—such as saved shopping carts, personalized recommendations, and faster checkout—may not function properly without cookies.

By continuing to use our website, you consent to our use of cookies and tracking technologies in line with this Privacy Policy.

Data Security & Retention

At Oliamist, we take the protection of your personal information seriously. We use industry-standard security measures to keep your data safe, including:

Secure Servers & Firewalls: All data is stored on protected servers with strict access controls.
Encryption: Transactions and communications are encrypted using HTTPS to safeguard sensitive details such as payment information.
Access Restrictions: Only authorized team members and trusted partners have limited access to your data, strictly for business purposes.

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including:

Order History: To provide you with past purchase records, manage returns, and ensure customer service support.
Customer Support: To respond to your inquiries, resolve issues, and improve your shopping experience.
Legal & Regulatory Compliance: To meet applicable laws, tax requirements, and accounting obligations.
Marketing Preferences: Until you withdraw consent or opt out of communications.

Once personal information is no longer needed, it is securely deleted or anonymized. You also have the right to request deletion of your data at any time by contacting us at
contact@oliamist.com.

Your Rights

As a valued customer of Oliamist, you have important rights over your personal data. We are committed to giving you control and transparency over how your information is used. Depending on your location and applicable privacy laws, you may have the right to:

Access & Review: Request a copy of the personal information we hold about you, including your fragrance purchase history and account details.
Update or Correct: Ask us to update, complete, or correct your personal data if it is inaccurate or outdated.
Delete Your Data: Request that we remove your personal information when it is no longer necessary for the purposes collected, or when you choose to close your account.
Withdraw Consent: Opt out of receiving marketing communications, such as emails about new perfume launches or exclusive offers, at any time.
Restrict or Object: Request limitations on how we process your data, or object to specific types of processing, such as targeted marketing.
Data Portability: Where legally applicable, request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at
contact@oliamist.com. We will respond to your request in accordance with applicable data protection laws.

Children’s Privacy

The services provided by Oliamist are not directed to or intended for individuals under the age of 16. We do not knowingly collect, store, or process personal information from minors.

If we become aware that personal data has been collected from a child without verified parental consent, we will take immediate steps to delete such information from our records.

Parents or guardians who believe that their child may have provided us with personal information are encouraged to contact us at
contact@oliamist.com, so we can ensure prompt removal.

International Transfers

At Oliamist, your personal data may be stored, processed, or transferred to servers and service providers located outside of Pakistan. This may include countries where data protection laws are different from those in your home country.

Whenever we transfer your information internationally, we take steps to ensure it is handled in accordance with this Privacy Policy and relevant data protection regulations. These measures may include:

Data Protection Agreements: Ensuring third-party providers comply with strict contractual obligations for safeguarding your data.
Industry-Standard Safeguards: Applying security measures such as encryption and limited access to protect your personal information during transfer and storage.
Compliance with Local Laws: Following applicable legal frameworks to ensure that your privacy rights are respected, regardless of where your data is processed.

By using our services, you consent to the international transfer of your data in accordance with this Privacy Policy.

Changes to This Policy

Oliamist may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. Any modifications will be posted on this page with a revised September 15, 2025 date.

The current version of this Privacy Policy was last updated on September 15, 2025. We encourage you to review this page regularly to stay informed about how we protect your personal data.

Continued use of our services after changes are published indicates your acceptance of those updates.

Customer Care Excellence

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please feel free to reach out to us. Our team is here to assist you. Contact Us anytime for support.

Phone: +92 3247722024
Email: support@oliamist.com
WhatsApp: Chat with us
Johar Town, Lahore
Business Hours: Monday – Saturday, 9 AM – 7 PM

We aim to respond to all privacy-related inquiries in a timely manner and in accordance with applicable data protection laws.

This policy was crafted with the same attention to detail as our fragrances. Last updated September 2025.
At Olia Mist, your satisfaction is not just guaranteed—it’s our signature promise.